We thought we should update you as the system to redeem your reward points has changed slightly so we hope to make things easier for you!
Once you place an order you will automatically get points added to your account.
When you want to use your points, and are ready to place an order, you log into your account and go to the Rewards button.
(bottom right of the screen )
Click on that and it will bring up a pop up of your points balance.
Under that it will have your points total again and say "next reward" where there is a Redeem button.
You will then see a sliding bar with a circle on the left. Slide the circle along and it will slide until you reach the maximum points that you can redeem at this time.
So now you can redeem any amount, £1, £3, £5, £7 and so on.
Once you have the amount you want to use, press Redeem again and you will see a code.
If you click Apply Code it will copy this and apply it automatically in the discount code/gift voucher code box at the last stage of your order and is deducted at checkout. You can browse the site and put whatever you need in your cart as the code will already be there.
If you don't then use the code, it will remain valid until you do eventually press checkout. So if you change your mind on a product and remove it from your cart, then add something else, the code will still show and be deducted from you order total. Even if you log out and log back in.
This is now the easiest way to redeem your points for the value you want to use.
Basically, for every 100 points you earn £1. This equates to 4 points for every £1 you spend.
Please remember that you cannot use Reward Points against a promotional item...so if we have a sale where everything is discounted, you cannot use points as well.
If it is a promotion on a particular product, you cannot use points against that product but you can on anything else (as long as there is nothing on promotion also in your cart). Finally, there are additional ways to earn points.. sharing us on social media, referring to a friend and signing up of course!
Hope this helps...
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